FIELD SERVICE MANAGEMENT SOFTWARE
BuildOps connects every part of your business. #1 all-in-one Field Service Management and Project Management Software for commercial service contractors. Streamline your dispatch, quoting/invoicing, service, projects, and reports.
Historically the construction industry sees a boom after an economic recession, driving skilled contractor demand higher than the supply. Commercial contracting and construction are rewarding if you learn fast and work hard, but after years of working under someone else, is it time to become a general contractor?
The project is your responsibility, even if it’s just an installation, service maintenance contract, or repair. Becoming a general contractor isn’t easy, but you become your boss and are responsible for your own success.
The minimum requirements for general (or prime) contractors are:
The general contractor license opens opportunities, but you must have previous experience and knowledge. Commercial general contractors have years of industry experience and relevant certifications and licenses and some earn Bachelors’s and Master’s degrees for more current industry knowledge.
Plumbing, HVAC, or electrical specialty contractors might want to open their own general contractor company, but owners must know what’s required to evolve into a general contracting business.
Find out if your state requires a contactor’s license. License requirements differ depending on the state, so follow these rules. Contractor license types can also vary depending on the work you want to do.
The contractors license exam requires business management and construction law knowledge. But be aware that specific exam topics may differ state by state. California’s contractor license exam, for example, covers general engineering and general building to specialized topics like electrical, fire protection, plumbing, water conditioning, and more.
Also, note that license requirements can differ at the state or local level. The state might not require a license, but cities and municipalities might require one. While it’s possible to work without a contractors license, it’s not worth it. And companies may not even consider working with you without a valid contractors license.
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Modern construction projects are massive, complex, and require a lot of planning. Changes to architectural and engineering plans, finance adjustments, and legal can modify the project scope and direction. GCs have to understand the changes and the impact on budgets and revenue.
Your job is to stay up-to-date on building and construction industry data and trends that can affect your business. The ability to react and pivot will help keep your company alive because you will find alternatives to keep the cash flow coming. Learning functional skills in engineering, accounting, and project management will also help with business insights.
You must have business management skills as a GC.
The owner manages the day-to-day:
But there is another subset of skills you will need:
Some of these are on-the-job skills, but business management knowledge helps build strategies to grow and scale your company.
When you’re ready to start your general contractor business, you’ll need to create your business plan and establish your company. A business plan is the roadmap of your business and goals. You will need to decide how to structure your business.
What type of business entity will you have?
What type of contracts will you accept?
Where will you find customers?
Your business plan also considers costs – initial start-up costs, expected revenue, and balancing expenses. If you need a bank loan, the bank can use your business plan to determine financing eligibility.
With the license and certifications, you will need business insurance to cover yourself, employees, and potential subcontractors. Worker’s compensation is also a requirement depending on the state. Worker’s compensation covers employees and subcontractors injured on the job, and business insurance protects you from claims, damages, and lawsuits.
You will need surety bonds, known as contractor license bonds. These guarantees are similar to insurance, given to clients as proof that you complete the job as promised and follow regulations, or they get their money back. General contractor license bonds are a requirement in most states.
Along with insurance and surety bonds, Occupational Safety and Health Administration (OSHA) safety regulations must be followed and complied with to ensure a safe working environment. You must follow all applicable OSHA standards as an employer.
Outside of federal and local regulations, you should have business-level safety standards for all employees. If you plan on offering HVAC service, use a safety checklist.
When you’re planning your GC business, think about technology that reduces physical paperwork, like cloud-based software or a construction platform that includes mobile app support. This will let you sync safety checklists and tasks digitally.
Now that you’ve finished all the regulations, licensing, insurance, and business setup, you can find clients. Don’t expect to start bidding for a large government or industrial contract, you won’t have the reputation or experience for projects this size.
As a new general contractor, you need to build up your customer list, complete jobs, and create a solid and positive reputation. Start with smaller jobs by reaching out to your existing network and relationships.
Old colleagues, former employers, friends, and family are great sources for early jobs and projects. Finishing these projects adds to your business’s reputation and can help earn more recommendations and referrals.
Eventually, you will hire more employees to support the growing business. Your office staff will play a big role in keeping track of jobs, technicians, financials, and more. Field technicians will be key to growth since they will allow you to take on more jobs.
Invest in a cloud-based field service management and project management platform early. It will centralize and digitize your business day by removing physical paperwork, so you stop wasting time searching for customer info. And your techs will be able to accept more payment options with a connected mobile app.
General contracting can be a lucrative career, but you might not want to manage multiple departments and deal with all levels of construction and service.
Subcontracting is a great option for people who want flexibility and freedom while still owning their own business. A subcontractor will specialize in a construction and service sub-industry like HVAC, plumbing, mechanical, etc.
It’s common for a general contractor to hire subcontractors for projects that require more onsite hours than the GC has internally or to fill in existing skill gaps. Over time, a subcontractor might develop a partnership to become the preferred company for the general contractor.
Subcontractors still need to set rates and build up their own business but can focus efforts on scaling. You will still need software to help organize jobs, dispatch technicians, customer management, and quotes and invoices. Adopting a field service management software platform early will build efficient workflows across the business.
BuildOps’ field service management cloud-based platform is designed for specialty commercial contractors with features to optimize operations:
A field service management and scheduling software should deliver a best-in-class experience to lower operational costs while raising potential revenue. You might think that lower operations cost means fewer employees, but the first place you should look is the technology you are or aren’t using. An investment in cloud-based field service management and commercial service software will save you money.
Get in touch today and learn more with a custom demo.
