From Chaos to Control: How BuildOps Transformed Omnia Mechanical Group’s Operations and Profits

Before BuildOps, the team at Omnia Mechanical Group wasted valuable hours mired in paper-based chaos. 

“We used to spend a lot of time looking — looking for jobs, looking for tickets, looking for invoices, looking for paperwork,” says Jonathan Clark, Owner of Omnia Mechanical Group. 

This chaos led directly to lost tickets and revenue. They turned to BuildOps for help. Here’s their success story:

Who

Omnia Mechanical Group is an NYC-based company offering plumbing, electrical, boiler work, and pump services to the managers and owners of multifamily buildings, ranging from single units to 400-unit complexes. 

Their  Challenge

Omnia Mechanical Group’s operations were mired in paper-based processes that caused frustration and financial losses. Searching for jobs, tickets, invoices, and paperwork was a time-consuming ordeal, leading to lost revenue.

How BuildOps Changed the Game

With BuildOps, Omnia has been able to revolutionize their operations and profitability. Here’s how: 

Organization & Efficiency

BuildOps delivered the organization Omnia needed. Everything is now easily accessible on one accounting page. Jobs, tickets, invoices, and paperwork are no longer lost in the shuffle.

“Now we know where everything is,” Clark says. “We’re organized, we’re much faster and that ultimately translates to money.”

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Better Invoicing

BuildOps made Omnia’s invoicing more precise, resulting in invoices reaching clients faster. With BuildOps, they’ve reduced their accounts receivable period by 75% (from 120 days down to just 30 days).

Business Transparency — From Anywhere

BuildOps shed light on the inner workings of Omnia’s business. Clark now has access to a wealth of metrics and insights he couldn’t see before. All job details, current job statuses, and technician visit histories are now readily available in one place, accessible from anywhere.

“We’re able to see the big picture all in one place no matter where we are,” Clark says. “It’s allowed us to feel a lot more comfortable stepping away if we need to for any given reason.”

Building an Enduring Business with BuildOps

For Clark, BuildOps is more than just software — we’re a partner for long-term success, helping to continually streamline their operations and improve their profitability.

“BuildOps is infinitely better than any system we’ve used.” — Jonathan Clark, Owner of Omnia Mechanical Group.

Ready to experience the same transformation? Book a demo today.